Privacy Policy
Privacy Policy
Last updated: April 7, 2026
Jetter Pro Supply (a KEG Technologies brand) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at jetterprosupply.com or make a purchase from our store.
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address when you place an order or create an account
- Payment information (credit card numbers, billing address) processed securely through our payment providers
- Communications you send to us, including customer service inquiries and product reviews
- Information you provide when subscribing to our email newsletter
Automatic Data Collection
When you browse our website, we automatically collect certain information:
- Browser type, operating system, and device information
- IP address and general geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website or search terms that brought you to our site
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about orders, products, and promotions
- Send marketing emails if you have opted in to our mailing list
- Improve our website, products, and customer service
- Detect and prevent fraud or unauthorized transactions
Shopify Analytics
Our store is hosted on Shopify. Shopify provides us with analytics about our visitors, including browsing behavior and purchase patterns. For more information on how Shopify processes your data, please review the Shopify Privacy Policy.
Payment Processing
All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store your complete credit card information on our servers. Payment data is encrypted and handled directly by our payment processors.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to keep your information confidential.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven years for tax and accounting purposes.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may also unsubscribe from marketing emails at any time using the unsubscribe link in any promotional message.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@jetterprosupply.com
- Phone: (866) 595-0515
- Address: 6220 North Pinnacle Drive, Spartanburg, SC 29303