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Warranty & Protection

🛡️ Warranty & Protection

Every KEG nozzle we sell is engineered and manufactured by KEG Technologies and built to outlast the truck you carry it on. We back that up three ways: a 30-day money-back guarantee, the industry's strongest insert warranty, and optional lifetime protection.

30-Day Money-Back Guarantee — Every Nozzle

Run it on real jobs. If it's not the best nozzle you've used in the first 30 days, send it back for a full refund. No restocking games. See our return policy for details.

Insert Warranty — Included Free

  • Steel inserts — 3-year warranty
  • Titanium ceramic inserts — 5-year warranty

If an insert fails in the field during normal jetting — cracking, chipping, blowout, seat failure — we replace it free. That's the whole point of running a nozzle with replaceable inserts: you should never have to buy a whole new nozzle because a $15 part failed.

What's covered

  • Insert failure during normal jetting inside the pipe
  • Cracked, chipped, or blown-out inserts
  • Insert seat or thread failure
  • Manufacturing defects — any part, any time

What's not covered

  • Normal orifice wear from use (inserts are wear parts — that's why they're replaceable and cheap)
  • Damage from dragging the nozzle on concrete or asphalt
  • Running the nozzle dry or without a filter
  • Forcing the wrong insert size
  • Nozzles lost or left in the line

How to file a claim

  1. Email sales@jetterprosupply.com with your order number
  2. Include photos of the failed insert still in the nozzle
  3. Tell us your machine, GPM/PSI, and what you were cleaning

Valid claims ship replacement inserts free. Most claims are handled within one business day. Questions? Call (864) 804-6637.

JPS Total Protection — Optional Lifetime Coverage

Want the nozzle itself covered for life? Add JPS Total Protection at checkout or within 90 days of purchase. If your protected nozzle fails in the field — a valid failure under the coverage rules above — we send you a complete replacement nozzle, free.

  • One-time fee based on your nozzle's price — see pricing
  • No expiration: use it in year one or year ten
  • Covers one full replacement; you can protect the new nozzle again after that
  • Only available within the first 90 days of owning your nozzle — after that, the offer's gone
  • Same field-failure rules apply: valid failures are covered, abuse and lost nozzles are not

Why We Can Do This

Disposable fixed-jet nozzles can't be serviced. When the orifices wear — and at pro pressures that's every 2–4 weeks — the only fix is a whole new nozzle. KEG nozzles are machined bodies with replaceable steel or ceramic inserts. The body basically never dies; the inserts swap out in minutes with a wrench.

Don't change the nozzle. Change the inserts. Browse replacement inserts or read the full cost breakdown.