Judge the tool by the work it covers, the parts you can service and the support behind the setup.
Service the right components
Direct Hit: Direct Hit rotor assemblies, ceramic jets and adapters are separate service items. Match the exact model and fitted configuration before ordering; a spare rotor is not included unless the listing says so.
Direct Hit parts and assemblies →
Know which coverage applies
Direct Hit manufacturer coverage must be confirmed for the exact product. KEG’s component warranty does not apply to Direct Hit.
Read model and component coverage →
Try it under the store guarantee
JPS’s 30-day performance guarantee accepts normal testing wear on a complete eligible nozzle or kit, including supplied inserts. Return all supplied components. Eligibility, exclusions and prepaid-label instructions are in the return policy.
Read the performance guarantee →
Get the right rebuild parts
A matching service kit can restore a serviceable assembly when its replaceable components are the cause of the problem. JPS can help identify the parts before you order.
- Identify the exact nozzle model and fitted rotor or insert configuration. Have your order number or a clear product photo ready.
- Describe what changed and your operating setup: GPM, working PSI, hose inside diameter and hose length. Stop using damaged equipment and follow the manufacturer’s inspection procedure.
- Confirm the correct kit, included parts, service procedure, price and availability with JPS. A kit does not resolve every fault, and normal wear is separate from a covered defect.
Ask JPS about rebuild parts →
What a useful demonstration should show
Look for the exact nozzle and configuration, machine flow and pressure, hose, pipe condition and the work completed. Compare before-and-after inspection of the same section. One successful job does not establish a universal speed, water-use or service-life advantage.
Compare cost over your own jobs
Compare purchase price, replacement parts and service costs over the same number of jobs. Record time and water used on comparable work. A useful cost per job is total tool and service cost divided by jobs completed; any time savings should come from your own measured results.
Talk through a tool or service part: (864) 804-6637